These are online video consultations with a medical professional, whereby you can discuss your injury or pain, be taken through diagnostic questioning and testing, given a diagnosis and, if appropriate, given rehabilitative treatment and advice.

The average time medical students spend studying musculoskeletal/orthopaedic injuries is only 2.7 weeks out of their 5 years’ training.  In contrast, an osteopath studies these injuries and conditions for 4 years in a full-time university and clinic placement setting.

In addition, osteopaths will be able to advise on how best to rehabilitate your injury or condition, whereas a GP will typically only prescribe medication or refer you to other more specialist services such as an osteopath or physiotherapist. 

Using our Telehealth services cuts out the middle man and saves a lot of time waiting for referrals.  Danielle Pain, the osteopath you will be seen by during our online consultations, has worked for the NHS Musculoskeletal referral services and knows first hand the limitations and lack of quality care that is delivered. This was her key reason for leaving this role and deciding to deliver a better, more personal and effective service via The Pain Clinic’s Telehealth Consultations.

New patient consultations are allocated up to 50 minutes and cost £95.

If a follow up appointment is required, these are up to 40 minutes and cost £85.

If a Fitness to Work Note for your employer is required, this is included free of charge.

It’s difficult to predict how many sessions each patient will require, as rehabilitation is very individual to each patient, but for an acute injury, you can expect some symptomatic relief after one session, or at least be given the tools to achieve this in the days following your first session. An estimate for resolving acute conditions is between 2-4 sessions and for chronic conditions between 3-8 sessions.

While chronic conditions can take longer to resolve, we try to space out our sessions for these conditions as long as possible, in order to give you time to make significant changes in your own time between sessions.

There is never any pressure to book blocks of treatments or even to book follow ups.  Your osteopath will advise how many and how frequent you should have appointments, but ultimately it’s totally up to you and you may choose to just gain the information and advice from the first appointment and use the tools given during your session to improve your symptoms and then see how you get on – and that’s totally fine!

We recommend that you wear comfortable, unrestrictive clothes so you can move easily during your appointment. Sessions may potentially only consist of a discussion of symptoms and medical advice, however, it is very likely that active assessments, demonstration and/or simple movements will be required, therefore, you will need to be comfortable as you move. Don’t worry, you will NOT be asked to undress, although you may want to show areas of redness, bruising or swelling, for example; this is, of course, at your discretion.